EduKidz respects the privacy and safety of children, parents, schools, tutors, and educators. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have. Because EduKidz processes children's learning data, we take privacy, security, and responsible data use seriously.
By using EduKidz, you agree to this Privacy Policy.
1. Information We Collect
EduKidz may collect information needed to provide learning, diagnostic, reporting, and account services.
Parent or Guardian Information
- ✓Name
- ✓Email address
- ✓Phone number
- ✓Account login details
- ✓Subscription or payment status
- ✓Communication preferences
- ✓Support messages or feedback
Child Learning Information
To provide personalized learning support, EduKidz may collect:
- ✓Child's name or nickname
- ✓Grade or class level
- ✓Subject activity
- ✓Questions attempted
- ✓Correct and incorrect answers
- ✓Learning gaps
- ✓Misconception patterns
- ✓Skill progress
- ✓Learning behavior over time
- ✓Homework help activity
- ✓Reports, certificates, and performance summaries
This information helps EduKidz understand the child's learning journey and provide better support.
Technical Information
- ✓Device type
- ✓Browser type
- ✓IP address
- ✓Login activity
- ✓Website or app usage
- ✓Error logs
- ✓Security logs
- ✓Cookies or similar technologies
Payment Information
EduKidz does not store payment card details. Payments made via WhatsApp or third-party providers are governed by those providers' own terms. EduKidz stores only the payment status needed to manage your access.
2. How We Use Information
EduKidz may use information to:
- ✓Create and manage accounts
- ✓Provide personalized learning
- ✓Track child progress
- ✓Identify misconceptions and learning gaps
- ✓Generate parent reports
- ✓Provide homework help
- ✓Improve curriculum and diagnostics
- ✓Improve platform performance
- ✓Provide customer support
- ✓Send service updates
- ✓Prevent fraud, spam, fake accounts, and misuse
- ✓Protect the security of EduKidz and its users
EduKidz does not sell children's personal information.
3. Child Privacy and Parental Control
Children should use EduKidz only with permission from a parent, guardian, school, tutor, or authorized educator.
Parents or guardians may contact us to:
- ✓Review their child's information
- ✓Correct inaccurate information
- ✓Request deletion of their child's information
- ✓Stop further collection of their child's information
- ✓Ask how their child's information is being used
EduKidz aims to collect only the information needed to provide meaningful educational support.
4. AI and Learning Intelligence
EduKidz may use educational technology, automated systems, and AI-supported features to understand learning patterns, explain concepts, detect misconceptions, and personalize learning.
These systems are used for educational support only. They do not replace parents, teachers, tutors, schools, doctors, psychologists, or professional educational judgment.
6. Security
EduKidz uses reasonable technical and organizational measures to protect user data from unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include:
- ✓Account authentication
- ✓Access controls
- ✓Secure servers
- ✓Database protection
- ✓Activity monitoring
- ✓Abuse prevention
- ✓Security logs
- ✓Restricted access to sensitive data
No online platform can guarantee complete security. Users are responsible for keeping their login details safe and must not share passwords or misuse accounts.
If we detect suspicious activity, we may suspend, restrict, or remove access to protect EduKidz and its users.
7. Misuse, Fraud, and Abuse Prevention
To protect EduKidz, children, parents, schools, and educators, we may monitor activity for misuse, including:
- ✓Fake accounts
- ✓Coupon abuse
- ✓Certificate misuse
- ✓Challenge manipulation
- ✓Unauthorized sharing of accounts
- ✓Attempts to copy or scrape content
- ✓Suspicious login activity
- ✓Hacking or security attacks
- ✓Misuse of learning reports or child data
If misuse is detected, EduKidz may suspend accounts, remove access, cancel coupons, cancel certificates, block users, or take legal action where appropriate.
9. Data Retention
EduKidz keeps information only as long as necessary to provide services, improve learning, meet legal obligations, resolve disputes, and protect the platform.
Parents may request deletion of their child's account or learning data by contacting us.
10. User Rights
Depending on your location, you may have the right to:
- ✓Access your personal information
- ✓Correct your personal information
- ✓Request deletion
- ✓Withdraw consent
- ✓Object to certain uses
- ✓Request a copy of your data
To make a request, contact us at: hello@edukidz.app
11. Third-Party Links
EduKidz may contain links to third-party websites or tools. We are not responsible for the privacy practices, security, or content of third-party websites.
12. Changes to This Policy
EduKidz may update this Privacy Policy from time to time. If important changes are made, we may notify users through the website, app, or email.
13. Contact Us
For privacy questions, data requests, or concerns about your child's information, contact us: